Healthcare - Neuropsychological & Psychological Testing
Cultivate Advisors Helps Healthcare Company Grow While Helping the Owner Regain Work-Life Balance
Cultivate Advisors Impact
Piece by Piece: Neurobehavioral Services has been offering comprehensive healthcare to patients since 2021. Founder Anthony Tucci knew he wanted to scale the business without burning out. By partnering with Cultivate Advisors and addressing the challenge head-on, Piece by Piece: Neurobehavioral Services not only achieved sustainable growth but also enabled Anthony to reclaim a sense of balance and fulfillment.
Cultivate Advisors partnered with Anthony to:
- Expand His Team: The company grew from 5 to 23 employees in 12 months
- Grow Revenue: Piece by Piece: Neurobehavioral Services 2x its revenue in 1 year.
- Find Work-Life Balance: Anthony experienced a significant improvement in work-life balance, with his work hours now comfortably below 40 per week.
Cultivate Advisors Impact
Challenge
Before working with Cultivate, Anthony Tucci was facing several challenges in his business. From bookkeeping and HR to training, hiring, firing, cost analysis, marketing, procedure creation, KPI determination, system monitoring, and technology upgrades, the operational challenges of running Piece by Piece: Neurobehavioral Services were overwhelming and created a high-stress environment, demanding Anthony's attention on a daily basis.
Solution
He decided to partner with Cultivate Advisors, and with the help of his advisor, they developed a plan.
- KPI Development and Tracking: Anthony worked with his advisor to establish key performance indicators (KPIs) critical to the success of Piece by Piece. These metrics provided a clear understanding of performance and areas for improvement.
- Position Handbooks: To streamline operations, they created handbooks for each position within the company. This not only clarified roles and responsibilities but also facilitated effective delegation and management.
- Cost and Profit Analysis: Cultivate Advisors assisted in determining costs and profits per case, providing invaluable insights into financial performance and areas for optimization.
- Process and Procedure Implementation: They created and implemented robust processes and procedures, bringing clarity to day-to-day operations and enhancing overall efficiency.
- Mission and Vision Campaign: They launched a strategic campaign to articulate and communicate the company's mission and vision. This not only strengthened the internal cohesion of the team but also enhanced external branding and client relationships.
Together, their solutions helped reduce day-to-day stress for Anthony, allowing him to focus on strategic management and growth.
Outcomes
By partnering with Cultivate, Piece by Piece successfully navigated and overcame its challenges, a new era of growth, efficiency, and personal well-being for its owner. In just 12 months, the company grew from a 5-employee organization to a thriving team of 23. Simultaneously, the company's revenue experienced a remarkable surge, skyrocketing from 1 million to 2 million during the same period. The shift in performance wasn't solely confined to the company's bottom line; Anthony reaped the benefits of this positive shift. His work-life balance underwent a significant improvement, with his weekly work hours comfortably settling below 40. This newfound balance allowed him to take extended vacations without major disruptions, a testament to the stability and efficiency instilled within the organization.
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