Tourism - Luxury Tours & Transportation

Cultivate Advisors Helps Tourism Client Restructure their Business to Reduce Costs, Increase Profits, and Scale

Cultivate Advisors Impact

Kailani Tours Hawaii was growing, but they didn’t have the right systems to scale effectively.  By partnering with Cultivate Advisors and addressing the challenge of scalability head-on, Chris Paterson and his company were able to achieve new levels of success.

Cultivate Advisors partnered with Chris to:

  • Operational Efficiency and Cost Reduction: Restructured organizational chart and roles and strategic talent acquisition and team development led to a 25% reduction in expenses
  • Rapid Sales Growth and Business Development: Transformed the business model focusing on sustainable growth and achieved a 30% increase in overall sales within a year.
  • Data-Driven Financial Success: Shifted to data-driven decision-making. Balanced financial approach, including price increases and cost-cutting measures, improved cash flow, resulting in a trajectory toward 20% profitability.
Cultivate Advisors Impact

Cultivate Advisors Impact

Chris Paterson

The numbers have been staggering. Just in the last year, we have seen approximately 30% increase in overall sales. But really, to me, what that growth has meant is learning how to become a better company and developing levels in our business that will provide a platform for future growth.

Chris Paterson

Founder | Kailani Tours Hawaii

Challenge Solution Outcomes

Challenge

When Chris wanted to take Kailani Tours Hawaii to the next level, he wanted to find someone who would be able to help the company continue on its growth trajectory but to be able to build a structure that was sustainable.

Solution

When Chris partnered with Cultivate Advisors, Kailani Tours Hawaii the company was in a growth phase, but it was struggling to scale effectively. It lacked a proper organizational structure and streamlined processes. They needed a plan. With the help of his advisor, they developed a roadmap.

  • Organizational Chart and Job Descriptions: Cultivate Advisors assisted in prioritizing an organizational chart, defining clear roles, and drafting detailed job descriptions. This provided clarity within the organization, fostering a more efficient and organized work environment.
  • Talent Acquisition: The partnership involved hiring new talent to complement the existing team. This strategic recruitment allowed the workload to be distributed effectively, enabling team members to align with the company's mission, vision, and values.
  • Task Structuring: Cultivate Advisors helped in structuring tasks, ensuring that responsibilities were allocated appropriately. This freed up the owner's time and created a foundation for future hiring, training, and overall organizational development.

Outcomes

By working with an advisor, Kailani Tours Hawaii was able to overcome challenges and take their business to new heights. Through strategic organizational changes, talent acquisition, and financial optimization, Chris Paterson successfully navigated the company toward efficiency, profitability, and sustainable growth.

  • Increased Efficiency and Cost Savings: By bringing the detail crew in-house as team members instead of relying on outsourced subcontractors, Kailani Tours Hawaii experienced a 25% reduction in expenses. Efficiency improved, the budget decreased, and the output of clean vehicles rose significantly.
  • Data-Driven Decision-Making: The company gained a better understanding of its financial metrics, enabling data-driven decision-making. This shift from gut instincts to informed choices led Kailani Tours Hawaii from near insolvency to a trajectory toward 20% profitability.
  • Streamlined Marketing Strategy: The partnership with Cultivate Advisors allowed Kailani Tours Hawaii to trim down marketing expenses significantly. By eliminating non-performing "ego projects" and optimizing the marketing budget, the company reduced costs by half while maintaining a more focused and impactful marketing strategy.
  • Balanced Financial Approach: Currently, Kailani Tours Hawaii is strategically raising prices and cutting costs. By addressing both ends of the balance sheet, the company is witnessing improved cash flow and reduced overall company debt.

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