Why does building training for your team help you scale your business faster?
On Catapult Your Business, we help catapult business owners one question at a time. In this episode, we tackle training and why building training for your team is crucial for scaling a business. Vince Carone, Director of Content Development for Cultivate, specializing in building training for entrepreneurs, joins Casey Clark to explore the significance of structured training programs in employee retention and overall business growth.
Vince emphasizes the high cost of hiring and the need for confidence-building through training, both initially and as an ongoing process. He discusses the importance of measurable and repeatable systems, drawing parallels with personal experiences like teaching his son football basics. The conversation touches on saving time, ensuring consistency, and increasing enterprise value through well-documented systems.
The episode stresses the impact of emotional engagement, celebrating team members’ expertise, and fostering a sense of ownership. They provide practical advice on starting with frequently asked questions (FAQs), creating short, modular training content, and organizing it in a simple grid format. Vince introduces the concept of a “training sandwich,” with top and bottom layers covering company-wide and technological aspects and a customizable middle layer for department-specific and role-specific training.
Tune in for insights on using tools like transcription services, ChatGPT, and voice recordings to streamline the training creation process and learn how to get everything out of your head and into a system to increase team efficiency and business scalability.