How should you set expectations with customers
This week on Catapult Your Business, we help catapult business owners one question at a time. We have Cultivate’s Business Advisor & Cohort Leader, Brad Kreutz, asking, “How Should You Set Expectations with Customers? ” In this episode, we slow down to identify how and what are the best ways to set expectations with customers from the sales process, to the onboarding, to when things go array how to connect back expectation. In this episode, you’ll learn best practices on setting expectations, documentation, holding accountability, and so much more.