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Ep 15: How should you set expectations with customers?

Each week, Cultivate CEO & CO-Founder Casey Clark sits down with a small business owner to dig deep into a particular challenge facing their business.

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How should you set expectations with customers

This week on Catapult Your Business, we help catapult business owners one question at a time. We have Cultivate’s Business Advisor & Cohort Leader, Brad Kreutz, asking, “How Should You Set Expectations with Customers? ” In this episode, we slow down to identify how and what are the best ways to set expectations with customers from the sales process, to the onboarding, to when things go array how to connect back expectation. In this episode, you’ll learn best practices on setting expectations, documentation, holding accountability, and so much more.

Brad Kreutz

Brad Kreutz | Business Advisor & Cohort Leader

As an experienced entrepreneur, Brad learns the ins and outs of each client’s business, works closely with the business owner on the right strategies, and enthusiastically celebrates every client’s success. He loves “being the rhythm guitarist and allowing the client to take the spotlight.”

Learn more about our guest, Brad Kreutz, Business Advisor & Cohort Leader at Cultivate Advisors https://cultivateadvisors.com/our-advisors/brad-kreutz/

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