How to create amazing communication between departments so the business thrives
This week on Catapult Your Business, we help catapult business owners one question at a time. Cultivate Advisor Jay Cash asks, “How do you create amazing communication between departments so the business thrives?” In this episode, we dive into cross-departmental communication, from meeting structure to goal orientation, brainstorming, and more.
Ensuring your entire team stays on the same page can help you grow much faster. Jay explains that when leaders from different areas of a business work together, they can offer fresh ideas and spot gaps that might be missed otherwise. This collaborative approach not only helps solve problems but also improves overall efficiency.
They discuss practical tips for better communication, like holding regular meetings to review goals and challenges. Jay also suggests “secret shopping” your own company to understand the internal experience from a customer’s perspective. This can highlight areas for improvement and boost team confidence.
The conversation covers using a green-yellow-red system to track performance and set up regular check-ins. Jay emphasizes that leaders should set the vision and goals, but let their teams figure out the best way to achieve them.
Tune in for more practical advice!